Experiences
WORK EXPERIENCE
Co-founder, COO, CMO & DPO
Qool s.r.l.
- Developing and maintaining custom management software to streamline business operations and improve efficiency
- Designing and implementing healthcare-related applications to enhance patient care and operational workflows
- Specializing in AI, creating innovative solutions that drive advancements in various fields, including healthcare and business automation
- Ensuring data protection and compliance as the Data Protection Officer (DPO)
Programmer
Centro Medico Tiziano
- Developing and maintaining management software to streamline business operations
- Designing and implementing healthcare-related applications to enhance patient care and operational efficiency
- Specializing in artificial intelligence, creating innovative AI solutions that drive advancements in various fields
- Focusing on AI applications in healthcare and business automation
COVID department manager
Centro Medico Tiziano
- Management of communication between laboratory and healthcare personnel
- Full management of patients appointments, check-in, and report tests results
- Cash holding and administrative-accounting functions
- Management of technical assistance
Receptionist & IT manager
Leaving Room Italia
- Management of reservations and booking of various facilities
- Full assistance to guests or owners of the facilities
- Cash holding and administrative-accounting functions
- Management of various services such as cleaning, check-in and technical assistance
- Management of the full IT infrastructure
- Programming
- Management of marketing and advertising
Receptionist
Frattina Grand Suite
- Management of reservations and bookings
- Full assistance to clients and guests
- Cash holding and administrative-accounting functions
- Programming
Call center operator
3D2B
- Telemarketing and outbound call service
- Promotion and sale of various articles and services (by telephone and computer)
- Products description
- Processing of customer data during telephone calls
Data collector
IOM (International Organization for Migration)
- On-field research and writing reports for IOM on the situation of migrants and gathering information on their journeys
- Data entry
Cultural Mediator
Baobab Experience Association
- Conducted interviews in Arabic and English with migrants from MENA, East and West Africa
- Provided mediation and translation assistance to refugees and migrants
- Support for migrants getting legal help and medical assistance
- Took care of daily demands at the Baobab camp